We ask that you check your cake at the time of collection/delivery to check you are satisfied and all details are correct. After a cake is picked up or delivered the client assumes all liability.
Orders are non refundable.
If your cake has models/ figures on top these will have inedible wires in them so please check any models and take wires out if they are to be eaten. It is your responsibility to make sure wires are removed if models are to be eaten.
Large cakes and tiered cakes are made on a sturdy cake board however they are often not able to be boxed as they are too large. If you are picking up an order we recommend that someone comes with you to hold the cake. If you do not have anyone coming with you, you may want to bring a few heavy items that you can use to block out a space so your cake doesn't slide around while you are driving. After pick up Scrummy Mummy Cakes is not liable for any damage that occurs there afterward including but not limited to what happens during transport.
Fondant, buttercream and chocolate products are sensitive to heat. Please be aware that especially during the summer (but not limited to then) cakes, cupcakes and cake pops can react negatively to warm/hot weather or rooms. Such conditions could result in some of the following (but not limited to) melting, slipping, slumping and sweating. Please take in to consideration whether or not your location or venue is equipped with air conditioning as well as the vehicle being used to transport the items.
Cakes must be stored in a cool place but not your fridge.
We recommend that cakes are eaten within 3 days of collection/delivery and 2 days for cupcakes, your cake will be supplied to you freshly baked however will not last as long as a supermarket bought cake as we do not add the chemicals and preservatives that are contained in supermarket cake.